it support | development | point OF sale | merchant services
Network Devices
Hate dealing with printer issues or internet disruptions? RetailProfessional& IT Services will remotely monitor and troubleshoot network printers, routers, switches, firewalls, non-windows services and appliances so your business will run smoothly at all times.
Backup & Data Protection
Our standard cloud backup is secure and vital to the protection of your company's data. No more wondering if your data is retrievable. We backup everything to the cloud daily and make sure you have access to it in case of an emergency. Need more options? RetailProfessional& IT Services Business Continuity Solution Offers a different kind of backup service for those companies who have a lower tolerance for downtime.
Microsoft Servers & Workstations
Keeping your hardware and software up-to-date can seem like a full time job. We will remotely monitor and proactively manage all your servers and computers and provide all updates patches, antivirus software, spyware removal, and service packs so you no longer have to worry about it. We also manage Computer user changes as your business changes.
Hosted Email & Email Security
Checking your email at your convenience just got a lot easier. Hosted email allows everyone in the company to have secure access to their email from anywhere from any device allowing you to keep up with email even when you can't be in the office.
Managed Internet Security
Security and Internet access go hand-in-hand. We will set up and manage access to your company's internet connection as well as talk to your internet provider for you when trouble arises.
Mobile Device Management
Mobile devices are great for accessing your network when your employees are on the go. However if a device is lost or stone it can cause a significant security risk. Our mobile device management service puts lock down password protection on all mobile devices and remotely wipes the device of all company data if it is lost or stolen so your company information stays secure.
Partner of Your Business Operation & Staff
RetailProfessional& IT Services will be available to your business 24 hours, 7 days a week. If your business is open we are open and always available to provide tech and operations support. We have the ability to securely connect to your location and remote control your workstations and servers so your systems are always running and performing as required for your company. System downs always take priority and our tech specialists are required to restore a down system within 15 minutes of the initial report of a system down status.
IT Support & Retail Operation Support Company
RetailProfessional& IT Services is our company name and intends to inform that our team of experts specialize in retail point of sale systems, front and back of house operations. Inventory, Adjustment Memo's, Transfer Slips and training of store staff is essential to all retail operations. RetailProfessional& IT Services was developed with retail clients in mind.
Business challenges where we can help
Training & Development Programs
Many businesses fail to follow through on a well developed and proven training and development program for their employees. This is especially important with new employees where training is required. There are many reasons training and development may not work due to hectic employee schedules, a geographically dispersed workforce, different learning habits, lack of engagement, irrelevant training, and not having a reliable and trust worthy technology partner. This’ll result in inadequately trained employees, which can lead to poor job performance, increased stress, higher turnover, as well as lost time, money, and customers. RetailProfessional& IT Services spends time with your team reviewing daily operations and discussing with management where improvements can be made. Most times our trained business technology specialists will look for flawed or obsolete tech such as existing operations, programs that are not optimized, and staff that may not be utilizing job methods due to improper training. RetailProfessional& IT Services almost always is asked by our new clients to develop technical methods that will reinvent our client's operations and automate as many tasks as possible. This may involve cleaning up old data that is slowing production, or developing programs such as middleware that work between two separate applications such as retail systems that have never really worked well and cause retailers to perform tasks manually slowing production to a crawl. When our operation specialists develop a custom solution - a production task that may have taken hours or even days to complete is completed and confirmed in seconds. If this sounds familiar to you, call our office and our team will be more than happy to discuss custom training and development which can be tailored designed for your business.
Training & Custom Development Team: info@retailproitservices.com | 619-500-5445
