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We opened our second location in Imperial Beach in January 2020. Since January 2020 like so many businesses we had to modify our services. Our most popular service in IB is our 24/7 remote tech support service with no increase in rates even at 3am. Contact us and ask about unlimited tech support 619-500-5445.
There are many reasons our customers choose RetailProfessional& IT Services, but through the years we have discovered the three main factors that keep our customer pleased: results, reliable service and very flexible pricing.
Since 2018, RetailProfessional& IT Services has been providing expert managed IT services, security, and proactive support to retailers and businesses across the USA. We’ve continued to grow these past few years because we never rest on our laurels, and we always stay abreast of new technological developments in the IT field. By constantly upgrading the technology solutions we provide and honing our services, RetailProfessional& IT Services has empowered our clients to thrive and earned their trust. We’ve helped everyone from global enterprises to local nonprofits grow their bottom lines and we’ll do the same for you.
No matter the technical support issue or operating system software, hardware, network, or related business infrastructure technology support need, our team is ready to provide the solution.
Since the Covid-19 outbreak many businesses have reorganized their operation so many employees can work from home. This may be very out of the ordinary for many professionals. Since RetailProfessional& IT Services began providing technical support services in 2017 nearly 70% of all service requests were resolved remotely. The remaining 30% of service requests did require one of our IT Support Specialists to arrive onsite to resolve an open support request. RetailProfessional& IT Services has partnered with TeamViewer and RealVNC to provide our customers with the securest and most reliable of remote IT support. RetailProfessional& IT Services does not charge our customers any fee for remote service which we provide and install for all our customers.
RetailProfessional& IT Services is proud to announce Microsoft Azure to our provided services! Microsoft Azure is a break through in cloud computing. Virtual machines, infrastructure allowing users to launch general-purpose Windows and Linux virtual machines for building, testing, deploying, and managing applications.
Our work and services we provide will have you calling us back as we are not just a tech support company we become your tech support partner.
RetailProfessional& IT Services provides retailers, businesses, and home office professionals with all levels of operational tech support. Data backup hosting and disaster recovery are provided to all our clients by default. We do not charge any additional fees for data backup hosting and recovery solutions. 70% of the services we offer are remote off-site support. RetailProfessional& IT Services provide our clients with the latest in remote technical and monitoring services.
RetailProfessional& IT Services provides a wide range of solutions tailored to optimize your retail system and store operations. Small Businesses to Enterprise Level IT Support are also provided and makeup 60% of our client base. All of our support and monitoring services are designed to eliminate common problems in retail and business technology that start with contrasting systems.
RetailProfessional& IT Services is proud to offer a complete and full set of support services for luxury and general retailers. Our unique expertise in retail support technology including POS, streamlined inventory management, e-commerce development, improving the customer experience, and all IT services provide our clients with above the bar technology partnership when becoming a part of RetailProfessional& IT Services Inc.
RetailProfessional& IT Services is not the only IT Support Services company available and many of our clients come to us after their previous Technology related business partner failed to produce results that speak for themselves. RetailProfessional& IT Services has a philosophy that separates RetailProfessional& IT Services from generic IT Support companies. Our technicians have professional knowledge and experience in retail business fundamentals. Retail systems follow all the same basic system operations as any business network system but have many more layers and operation retailers must know and operate. Many IT Support companies are not capable of supporting retail due to the unique complexities of point of sale systems and the development of middleware solutions binding many different systems together as one reliable operational system. Custom middleware development allowing different systems working together performing tasks such as: adjusting cost, sale pricing, transfer slips, inventory adjustment memos, customer fulfillment, shipping, and tracking is an example of a request most IT firms would not be able to perform. Not to mention retail trends, inventory scanners, shopping patterns, promotion strategies, and back of house operation. RetailProfessional& IT Services was founded by supporting luxury retailers in NYC, Chicago, and LA.
RetailProfessional& IT Services now offers professional IT equipment cleaning and sanitization. Our support team can perform this very important task while equipment is powered on with no down time.
With today's businesses technology requirements & retail operations RetailProfessional& IT Services offers a wide variety of technical support. Call our client services team to schedule an onsite meeting. We will spend time working with your team and develop your very own unique business information technology partner solution. Our clients find our rates to be accommodating and reasonable.
Do you or your business require technical support? Tired of constantly paying for IT Support that does not improve or resolve those constant system break downs? We understand how frustrating it can be finding an IT Company that fits your business needs. Give us a call and have our support team take over and relieve your frustration.
RetailProfessional& IT Services is proud to announce our new corporate office in San Diego. Our west coast support team is available 24/7 and is always ready to respond to your support requests. Simply email our support team or call our support line.
Support Line: 619-500-5445 | 619-879-6819
RetailProfessional& IT Services & Sheppard Corp Announce Building Secure Small Business Grant Opportunities. Call our operations team and ask about our grant program. Inquiries about grant opportunities must be made during business hours at 212-419-8309.
RetailProfessional& IT Services is fully dedicated to the development of continued technology education programs. Please check back soon for more details on our upcoming workshop in the NYC & San Diego areas.