At RetailProfessional& IT Services our support team works around the clock always available and working with our clients from common technical support issues, to scheduled projects, continued development of operations, scheduled maintenance, and training. Whatever the request our proactive team members will do whatever it takes for our clients. All of our team members have an extensive professional background of technology support services and have a competitive edge over the typical technology consultant. Our clients communicate to us often how impressed they are with our follow through, problem solving approach.

RetailProfessional& IT Services puts great emphasis on data and how to properly safe guard the integrity of a company's data & retail operations. Our clients are thoroughly informed and educated on data management. One of the first tasks our support team will survey with a new client is how that client is managing their data. We work closely with our client's employees to make sure proper data management is followed. Very often a central data server is setup in the client's workplace. Employees are given user friendly quick sheets to insure no end user data is being saved on each employee's workstation. Confidentiality of our client's data is a requirement. Monitoring and best practices are highly recommended and strongly urged. RetailProfessional& IT Services has created our own backup solution. Responsibility of our client's data our support team take very seriously. We work very closely with Microsoft to insure our data management solution is of the highest standard. RetailProfessional& IT Services is a HIPAA complaint data management company in New York and California.  

RetailProfessional& IT Services is not the only IT Support Services company available and many of our clients come to us after firing their previous Technology related business partner. Our founder spent 18 years working as a technical consultant before starting RetailProfessional& IT Services. With that said, RetailProfessional& IT Services has a philosophy which seperates us from our competitors. Our technicians must complete a variety of professional trials before joining our support team. Our clients are usually very impressed on the level of care our technicians provide.